🔒 Privacy Policy

1. Introduction

Welcome to BrowseKIT ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website browsekit.com and use our services.

If you have any questions or concerns about this Privacy Policy or our practices regarding your personal information, please contact us at [email protected].

2. Information We Collect

We collect information about you in various ways when you use our services. The types of information we may collect include:

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Create an account: Name, email address, password, phone number
• Make a purchase: Billing address, shipping address, payment information
• Contact us: Email address, phone number, message content
• Subscribe to newsletters: Email address, preferences
• Participate in surveys: Responses, feedback, opinions
• Use social features: Reviews, ratings, comments

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information about your device, including:

• Device Information: IP address, browser type, operating system, device identifiers
• Usage Information: Pages viewed, time spent on pages, links clicked, search queries
• Location Information: General location based on IP address
• Cookies and Tracking: Information collected through cookies, web beacons, and similar technologies

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• Social media platforms (if you connect your account)
• Payment processors and fraud prevention services
• Analytics and advertising partners
• Shipping and logistics providers

3. How We Use Your Information

We use the information we collect for various purposes, including:

3.1 To Provide Our Services

• Process and fulfill your orders
• Manage your account and provide customer support
• Process payments and prevent fraud
• Send order confirmations and shipping updates
• Respond to your inquiries and requests

3.2 To Improve Our Services

• Analyze usage patterns and trends
• Conduct research and development
• Test new features and functionality
• Monitor and improve website performance

3.3 To Communicate With You

• Send marketing communications and promotional offers (with your consent)
• Provide personalized product recommendations
• Send service-related announcements and updates
• Conduct surveys and collect feedback

3.4 For Legal and Security Purposes

• Comply with legal obligations and regulations
• Protect against fraud, unauthorized access, and security threats
• Enforce our terms of service and policies
• Resolve disputes and investigate complaints

4. Information Sharing and Disclosure

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

• Payment processors (Razorpay, Stripe, PayPal)
• Shipping and logistics companies
• Cloud hosting providers (Firebase, Google Cloud)
• Email service providers
• Analytics providers (Google Analytics)
• Customer support platforms

4.2 Business Transfers

If we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4.3 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as:

• Court orders or subpoenas
• Government investigations
• To protect our rights, property, or safety
• To prevent fraud or illegal activity

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website.

5.1 What Are Cookies?

Cookies are small text files stored on your device that help us recognize you and remember your preferences. We use the following types of cookies:

• Essential Cookies: Required for the website to function properly (e.g., shopping cart, authentication)
• Performance Cookies: Help us understand how visitors use our website (e.g., Google Analytics)
• Functionality Cookies: Remember your preferences and settings
• Advertising Cookies: Deliver personalized ads based on your interests

5.2 Managing Cookies

You can control cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website. Most browsers allow you to:

• View and delete cookies
• Block third-party cookies
• Clear cookies when you close your browser
• Set preferences for specific websites

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

6.1 Security Measures

• Encryption: All sensitive data is encrypted using SSL/TLS protocols
• Secure Servers: Data is stored on secure servers with restricted access
• Access Controls: Only authorized personnel have access to personal information
• Regular Audits: We conduct regular security audits and vulnerability assessments
• Payment Security: We use PCI-DSS compliant payment processors

6.2 Your Responsibility

You are responsible for maintaining the confidentiality of your account credentials. Please:

• Use a strong, unique password
• Never share your password with others
• Log out after using shared devices
• Notify us immediately of any unauthorized access

7. Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these may include:

7.1 Right to Access

You have the right to request access to the personal information we hold about you and receive a copy of that information.

7.2 Right to Correction

You can request correction of inaccurate or incomplete personal information.

7.3 Right to Deletion

You may request deletion of your personal information, subject to certain legal obligations and exceptions.

7.4 Right to Data Portability

You can request a copy of your data in a structured, commonly used format for transfer to another service.

7.5 Right to Opt-Out

You can opt-out of:

• Marketing communications (unsubscribe links in emails)
• Sale of personal information (not applicable as we don't sell data)
• Targeted advertising

7.6 Right to Object

You can object to the processing of your personal information for certain purposes, including direct marketing.

7.7 Exercising Your Rights

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within 30 days.

8. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18.

If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. If we become aware that we have collected personal information from a child under 18, we will take steps to delete that information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws.

We primarily operate in India and store data on servers located in India. If you access our services from outside India, please be aware that your information may be transferred to, stored, and processed in India.

By using our services, you consent to the transfer of your information to India and other countries where we operate.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons.

When we make material changes to this Privacy Policy, we will:

• Update the "Last Updated" date at the top of this policy
• Notify you via email (if you have provided your email address)
• Display a prominent notice on our website

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our services after changes are posted constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

For general customer support inquiries, please visit our Contact Page or Help Center.